Nobody loses money on one dramatic mistake as often as people think. Most profit disappears a little at a time, in places that don't show up until you actually sit down and add it up.

01 — Quoting time that's never costed

Hours spent driving to, surveying, and pricing jobs you don't win are real hours with a real cost — they just don't have a line item anywhere. Over a year, the jobs you didn't win still cost you something. Price your win rate into your rates, not just the jobs you land.

02 — Materials waste

Offcuts, over-ordering "to be safe," stock damaged in transit or storage — small on any one job, real money over a year of jobs. Tracking actual material use against what was quoted, even roughly, usually turns up more waste than expected.

03 — Invoices that sit

The longer an invoice waits before it's sent, the longer before it's paid — and on a small job, it's easy to genuinely forget until weeks later. Invoice on the day the job finishes, not whenever there's a spare hour for admin.

04 — Discounting under pressure

Knocking money off on the spot to keep a client happy feels like good service in the moment. It's only good business if someone actually recalculates whether the job still works at the new number — and that second step is the one that usually gets skipped.

05 — Travel and waiting time

Time between jobs, and time waiting on deliveries or other trades, is real time that rarely makes it into a quote. It doesn't need to be itemised to the client — it needs to be accounted for honestly when working out what a day's work actually costs to deliver.

None of these show up on a single invoice. They show up at the end of the year, in a margin that's thinner than it should be for the amount of work done. The fix isn't working harder — it's costing these five properly, once.

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